1. Scope of this policy
This Privacy Policy explains how B&R Services collects, uses, shares, and protects information when you visit this website, submit the estimate or contact form, call, email, or otherwise communicate with the business.
2. Information we collect
We may collect information you choose to provide, including your name, email address, telephone number, project address or ZIP code, service requested, project description, preferred contact method, and any photos or other details you send.
The website and its service providers may also collect ordinary technical information such as IP address, browser and device type, referring page, pages viewed, approximate location, and cookies or similar technologies used to operate and understand the website.
3. How information is used
Information may be used to:
- Respond to questions and estimate requests.
- Schedule, plan, provide, and follow up on services.
- Call, email, or text you about the request you submitted.
- Maintain business records and improve customer service.
- Protect the website, prevent misuse, and comply with legal obligations.
- Understand website performance and improve site content.
4. Estimate form and communications
The estimate form is provided through a customer relationship management and form service. Information entered into that form is transmitted to the form provider and made available to B&R Services so the business can respond. Message and data rates may apply if you choose to communicate by text message.
Submitting a request does not require you to purchase services. You may ask the business to stop non-essential communications at any time by replying STOP to a text message or contacting the business directly.
5. When information may be shared
Information may be shared with service providers that support website hosting, forms, customer communications, analytics, scheduling, or other business operations. Information may also be disclosed when reasonably necessary to comply with law, enforce rights, protect safety, or complete a business transfer. B&R Services does not sell personal information for money.
6. Cookies, analytics, maps, and embedded content
This website may use cookies and embedded services such as the estimate form, Google Maps, Google review content, and social links. Those third parties may receive technical information about your device and use their own cookies or privacy practices when their content loads or when you visit their sites.
7. Data retention and security
Information is kept only as long as reasonably needed for the purposes described above, business records, dispute resolution, and legal obligations. Reasonable administrative and technical safeguards are used, but no internet transmission or storage system can be guaranteed completely secure.
8. Your choices
You may ask to review, correct, or delete personal information held by B&R Services, subject to recordkeeping and legal requirements. You can also limit cookies through your browser settings and choose not to submit information through the online form by contacting the business by phone instead.
9. Children’s privacy
This website is intended for property owners, managers, and customers seeking services. It is not directed to children under 13, and B&R Services does not knowingly collect personal information from children under 13.
10. Changes to this policy
This policy may be updated as the website, service providers, or business practices change. The date at the top indicates the latest revision.
11. Contact
Questions or privacy requests may be sent to B&R Services at fshea908@gmail.com or by calling (760) 338-9480.